1. Introduction
Our Commitment to Privacy
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how Hotmail143 ("we," "our," or "us") collects, uses, and protects your information when you use our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.
If you have any questions or concerns about this policy, please contact us using the information provided at the end of this document.
2. Information We Collect
2.1 Personal Information
We collect minimal personal information necessary to provide our services:
- Account Information: Username, email address, and encrypted password
- Payment Information: Billing details processed through secure payment processors
- Contact Information: Email address for support communications
2.2 Technical Information
We automatically collect certain technical information:
- IP Address: For security and fraud prevention
- Browser Information: Type, version, and settings
- Device Information: Operating system and device type
- Usage Data: Pages visited, time spent, and interaction patterns
- Cookies: Small data files for functionality and analytics
2.3 Information We Do NOT Collect
- We do not require real names or personal identification
- We do not track your activities outside our website
- We do not collect unnecessary personal data
- We do not monitor the content of purchased email accounts
3. How We Use Your Information
We use collected information for the following purposes:
Service Provision
- • Process orders and payments
- • Deliver purchased accounts
- • Provide customer support
- • Maintain account functionality
Security & Fraud Prevention
- • Prevent fraudulent activities
- • Monitor for security threats
- • Verify user identity
- • Protect against abuse
Service Improvement
- • Analyze usage patterns
- • Improve website functionality
- • Optimize user experience
- • Develop new features
Legal Compliance
- • Comply with legal obligations
- • Respond to legal requests
- • Enforce our terms of service
- • Resolve disputes
4. Information Sharing and Disclosure
Important: We do not sell your personal information
Your privacy is paramount to us. We only share information in limited circumstances.
We may share information only in these situations:
- Service Providers: Trusted third parties who help us operate our services (payment processors, hosting providers)
- Legal Requirements: When required by law, regulation, or legal process
- Safety and Security: To protect the rights, property, or safety of our users or others
- Business Transfers: In case of merger, acquisition, or sale of our business
- Consent: When you have given explicit consent for sharing
All third-party service providers are bound by strict confidentiality agreements and are only permitted to use your information for the specific purposes we authorize.
5. Data Security
We implement comprehensive security measures to protect your information:
Encryption
All data transmission is protected using SSL/TLS encryption. Sensitive data is encrypted at rest.
Access Controls
Strict access controls ensure only authorized personnel can access your information.
Secure Infrastructure
Our servers are hosted in secure, monitored data centers with multiple layers of protection.
Monitoring
Continuous monitoring for security threats and unauthorized access attempts.
Please note: While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use the most effective safeguards available.
6. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations:
- Account Information: Retained while your account is active and for 2 years after closure
- Transaction Records: Kept for 7 years for tax and legal compliance
- Support Communications: Retained for 3 years for quality assurance
- Technical Logs: Automatically deleted after 90 days
You may request deletion of your personal information at any time, subject to legal retention requirements.
7. Your Privacy Rights
You have several rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correction
Request correction of any inaccurate or incomplete information.
Right to Deletion
Request deletion of your personal information, subject to legal requirements.
Right to Portability
Request transfer of your data to another service provider in a machine-readable format.
Right to Object
Object to certain types of processing of your personal information.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for basic site functionality | Session |
| Analytics | Help us understand how users interact with our site | 90 days |
| Functional | Remember your preferences and settings | 1 year |
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
9. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. We work with the following types of service providers:
- Payment Processors: For secure payment processing (PayPal, Stripe, etc.)
- Analytics Providers: For website analytics and performance monitoring
- Hosting Providers: For website and data hosting services
- Support Tools: For customer service and communication
Important: These third-party services have their own privacy policies. We encourage you to read their privacy policies before providing any information to them.
10. Children's Privacy
Age Restriction
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.
If we discover that we have collected information from a child under 18, we will delete that information immediately. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
- We will notify users of any material changes via email or website notice
- Changes will be effective 30 days after notification
- Continued use of our services after changes constitute acceptance
- Previous versions will be archived and available upon request
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
General Inquiries
Data Protection Requests
For privacy-related requests (access, deletion, correction), please include "Privacy Request" in your email subject line for faster processing.
Privacy Commitment
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described herein.